Choosing the right Independent Mini Specialist

 In Star Tech News

If you own a Mini, whether it’s purchased outright or through a finance agreement, you will want to know it’s in good hands when it requires servicing or an MOT. To help you to choose the right independent Mini specialist, ask yourself the following:

Are they really a specialist?

The word ‘specialist’ can be thrown around quite easily, don’t be fooled, you want to be sure that the technicians really know what they are talking about and have many years experience working on Minis.  

At Star Tech, we believe we are independent Mini specialists because our expert technicians have many years experience of servicing and repairing Mini’s, with some of their time being with the main dealer franchise.  

Does the service centre use genuine parts?

This is a really important question to ask before booking your car in. Using non-genuine parts can affect the vehicle’s warranty, not to mention the negative effect this could cause to the health and value of the car.

From the opening day at Star Tech in 2006, we made a commitment to only use genuine parts, so warranties can be upheld and to ensure customers receive the same guarantee as to what is provided from the main dealership.

Don’t forget, if you’ve purchased your Mini through the main dealership outright, or on finance, you don’t need to go to them for your vehicles servicing – even if they tell you different, this is stated by the Block Exemption Regulation, so don’t get caught out paying more than you need to! You can read more about the regulation here.

What Mini services do they offer?

You want your chosen independent Mini specialist to be a one-stop-shop for all things Mini, so check first what their servicing offerings are.

Star Tech offers the following:

Do they offer exceptional customer service and flexibility?

If something goes wrong with your Mini, you will want a service centre that can be on hand to help you out when you need it.

We go out of our way to ensure customers receive the service they deserve, we therefore offer:

  • Loan cars so you won’t be off the road for anytime
  • Pickups and dropoffs to make your life easier
  • Courtesy car wash so there’s one less thing on your to-do list
  • Affordable and competitive servicing, MOT’s and repairs
  • Dedicated Mini specialist, so we can get to know your vehicle, inside and out!

A study by ‘Garage Wire’ found that main dealership quotes are on average around 40% higher than quotes provided by independent garages.*

Ready to book at your local independent Mini specialist?

If you would like to speak to a member of the team about booking your Mini in for a service, MOT or repair, give us a call on 01202 694758 or get in contact by email here.

 

*http://garagewire.co.uk/news/uks-garage-labour-rates-revealed/

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