Leading technicians offering top level services...

Star Tech are the leading independent service centre in Poole, Dorset specialising in Mercedes, BMW repairs, Mini and Smart. All of our technicians have come from either Mercedes or BMW dealerships and offer a wealth of knowledge and experience.

Star Tech independent service centre in Poole is the perfect choice for Mercedes-Benz, BMW, Mini and Smart owners in Poole, Bournemouth, Dorset, and Hampshire. Our focus is to offer competitively priced services from experienced technicians with a superior knowledge of Mercedes, BMW, Mini and Smart cars.

In addition to expert technicians, Star Tech also boasts a purpose fitted service centre that is equipped with the latest specialist servicing and repair tools.


Star Tech independent service centre offers the following cost effective services:

  • Servicing
  • Repairs
  • Diagnostics
  • MOTs
  • Air conditioning
  • Tyres and wheel alignments

We offer a loan car service, making sure you can still get around when your vehicle is being serviced at Star Tech.

We also provide a courtesy wash for every car that has a service, MOT or repairs with us, so your car is spotless when it’s returned to you!

Meet the Star Tech team…


Matt has spent his whole career working on prestige cars starting when he left school and got an apprenticeship with Jacksons Mercedes the local M.B dealer. After working for Jacksons for 7 years Matt thought he would like a change and got himself a job working for the Ferrari and Maserati main dealer in Lyndhurst, this was an enjoyable time with much more varied work than what he did at the Mercedes dealer. After a year he was offered the position of technical adviser at Jacksons Mercedes which would include a lot more involvement with the Manufacturer so he jumped at the chance. After 4 years back at the dealer, he noticed that customers were not getting the level of service that they deserved and decided to set up Star Tech in 2006. Outside of work, Matt enjoys Scuba diving, cycling relaxing with the family and walking their dogs.

General Manager

Jon is a hugely experienced technician, working at local Mercedes dealer Sandown, as well as other manufacturers including Penton Citroen. He casts his expert eye over every job and always makes sure the end result is of the highest standard. After a brief spell away from Star Tech, Jon has returned with greater technical knowledge than ever before!


Following a long career as a Mercedes Benz Technician with Hertford Mercedes Benz and Jacksons of Poole Mercedes Benz, Dez joined Star Tech in 2006. His expertise and product knowledge within the Industry spans over 28 years which is of great value to our customers and the Company, enabling us to offer a main dealership level of quality and care in our work. In his spare time, Dez enjoys cooking, cycling, gardening and walking his dog


In 2008, Tony became part of the team at Star Tech having spent over 25 years as a Technician within the main dealer network, including Jacksons Mercedes Benz of Poole. Tony also has a wealth of product knowledge and experience, contributing to our reputation as specialists in our field with special attention to detail. Tony likes to spend time walking, cycling and relaxing.


Ricki joined Star Tech in 2010 as our Service Advisor. Ricki was previously employed locally by Wood BMW and his 14 years of Motor Industry experience provides him with a sound technical knowledge as well as a relaxed, friendly manner with all of our customers. In his spare time, Ricki enjoys playing and coaching football and spending time with his family.


Grant is one of the more recent additions to the Star Tech team and he brings expert BMW knowledge to the service centre. Grant is a BMW specialist mechanic who has worked at Marshall, a local BMW main dealer so has experienced all sorts of issues with BMW models both old and new. If Grant doesn’t know it, then it probably isn’t worth knowing when it comes to BMW.


Ben is the man when it comes to the ‘after work’ treatment of your car. With every service and repair, Ben will make sure the car is sparkling clean. He is also responsible for collecting and returning your car to you if you require. Ben’s work and attention to detail are in keeping with the high level of customer care that you can expect from Star Tech.

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